You are about to leave the Johnson & Johnson Medical Devices website and go to an external website.
Standing Proudly Behind Our Products
Mentor proudly stands behind the products we manufacture with a product replacement policy and our limited warranty programs.
Mentor proudly stands behind the products we manufacture with a product replacement policy and our limited warranty programs.
Best and Most Comprehensive Warranty1-4
Your MENTOR® Breast Implants are guaranteed for your lifetime. All recipients of MENTOR® Breast Implants are automatically enrolled in the MENTOR®Promise™ Protection Plan. Should a confirmed rupture or deflation occur, you will receive up to two replacement breast implants of the same style at no charge.
For our MENTOR® Breast Implants, if a rupture occurs within 10 years of surgery, you will also be eligible for up to $3,500 in financial assistance for surgical costs. Additional complications are also covered for 10 years with free product replacement.
MENTOR® Warranty
We go beyond other breast implant manufacturers in offering the most comprehensive financial assistance with our MENTOR® Warranty.
FREE LIFETIME REPLACEMENT PRODUCT IN THE CASE OF CONFIRMED RUPTURE/DEFLATION
| MENTOR Warranty for surgeries between May 1, 2005 and May 31, 2014 | MENTOR Warranty for surgeries on or after June 1, 2014 | |
|---|---|---|
| 10 Year Financial assistance for rupture/deflation | Up to $1200 | Up to $3500 |
| 10 Year Implant coverage for capsular contracture (Baker grade III/IV), double capsule, and late seroma complications. |
Not covered |
Same Style Implant |
| Enrollment |
FREE and automatic |
FREE and automatic |
Product replacement policy
In the event of unexpected rupture or deflation (loss of shell integrity), Mentor will provide replacement of a MENTOR® Product of any size in the same style as the originally implanted product free of charge for the lifetime of the patient. Upon the surgeon's request, a different implant style may be selected (subject to a charge of the difference between product list prices).
References
* Operating room and anesthesia charges to be given payment priority. In order to qualify for financial assistance, you will need to sign a release form before Mentor will make payment to your surgeon in your case.
4. Sientra mailing to US Plastic Surgeons