Standing Proudly Behind Our Products
MENTOR® proudly stands behind the products we manufacture with a product replacement policy and our limited warranty programs.
MENTOR® proudly stands behind the products we manufacture with a product replacement policy and our limited warranty programs.
Unsurpassed Peace of Mind1
Your MENTOR® Breast Implants are guaranteed for your lifetime. All recipients of MENTOR® Breast Implants are automatically enrolled in the MENTORPromise Protection Plan. Should a confirmed rupture or deflation occur, you will receive up to two replacement breast implants of the same style at no charge.
For our MENTOR® Breast Implants, if a rupture occurs within 10 years of surgery, you will also be eligible for up to €1,000 in financial assistance for surgical costs.
Additional complications are also covered for 10 years with free product replacement.
Protection Plan
MENTORPromise Protection Plan!
We offer comprehensive financial assistance with our
MENTORPromise Protection Plans.
* In the event of an unexpected rupture (loss of shell integrity), MENTOR® will provide replacement of a MENTOR® Product of any size in the same style as the originally implanted product free of charge for the lifetime of the patient. Upon the surgeon's request, a different implant style may be selected (subject to a charge of the difference between product list prices).
† When a replacement surgery of a MENTOR® Gel-filled Breast Implant is required due to confirmed rupture occurs within ten (10) years from the date of implantation, provided that eligibility is proven and confirmed by MENTOR® based on its assessment and evaluation, MENTOR® will pay uninsured, out-of-pocket costs for operating room, anesthesia, and/or surgical expenses directly related to revision surgery up to a maximum aggregate amount of €1000. Operating room and anesthesia related charges shall be given payment priority. In such cases, the request for financial assistance under the MentorPromise Protection Plan must be made to your surgeon. Financial assistance does not imply a loan to you.
‡ In the events of capsular contracture (Baker III/IV), double capsule or late-stage seroma in augmentation surgery of a MENTOR® Gel-Filled Breast Implant, MENTOR® will provide a replacement of a MENTOR® Gel-Filled Breast Implant, free of charge for a period of ten (10) years from the date of implantation, provided that eligibility is proven and confirmed by MENTOR® based on its evaluation of explanted product and assessment of all required documentation. MENTOR® will provide a replacement MENTOR® Product of any size in the same or similar style of the originally implanted product.
Product replacement policy
In the event of unexpected rupture (loss of shell integrity), Mentor will provide replacement of a MENTOR® Product of any size in the same style as the originally implanted product free of charge for the lifetime of the patient. Upon the surgeon's request, a different implant style may be selected (subject to a charge of the difference between product list prices).
҂ Applicable to all MENTOR® Breast Implants, as of December 2002 (In primary Augmentation and Reconstruction).
¥ Applicable to all MENTOR® Breast Implants, as of December 2002 (In primary Augmentation and Reconstruction).
ӿ Applicable to MENTOR® Gel Breast Implants for 10 years, as of October 2005 (In primary Augmentation and Reconstruction).
Ұ Applicable to MENTOR® Gel Breast Implants, for 10 years CC – as of May 2013/ DC LSS – as of July 2017 (In primary Augmentation).
** Applicable to all MENTOR® Breast Implants in cases of, rupture, CC, DC, LSS - as of July 2017.
MentorPromise Warranty - Download PDF
Mentor® Deflation Protection Program for CPX4 Tissue Expanders
1. MENTOR Worldwide LLC. PROC400623 1.2. MENTOR Worldwide LLC. TX330.070411.01 , TX330.070213.03, TX330.070213.02 1.3. FDA Website, http://www.fda.gov/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/ucm071228.htm. Accessed 04/12/18.
127122-210517 EMEA 2021